Communications from users or other material sent through the internet, posted on the Company’s website or otherwise (other than those containing personal and/or health-related information, which fall within the Company’s Privacy Policy) are deemed to be non-confidential and non-proprietary, and the Company shall have no obligation of any kind with respect to such information. The Company shall be free to use this information for any purpose it deems appropriate, including reproduction and publication, and may use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, including commercial purposes, without paying users for the right to do so.
Hypertext links
This website may link you to other websites on the Internet, including the websites for the Company’s affiliates in other countries. Please ensure that you read the legal and privacy policy sections of any other Company or third-party site to which you link. The Company is not responsible for, does not recommend, and accepts no liability for any information or opinion contained in any third-party website.
Intellectual Property
All intellectual property rights in the material on this site are owned by the Company, or they have been granted permission to use such material except where specifically stated otherwise. Reproduction of part or all of the contents in any form is prohibited other than in accordance with the following permissions.
You may read, view, print, download and copy the material on this website for your personal and non-commercial use, but only if you acknowledge the website as the source of the material and include the copyright statement “© a leading research based pharmaceutical company, all rights reserved”. Unless specifically indicated, no other use of the material is permitted.
Nothing contained in this website should be construed as conferring any licence or right under any intellectual property (including patents, trademarks and copyright) of the Company or any third party.
The Company claims no ownership in, nor any affiliation with, any third-party trademarks appearing on this website. Such third-party trademarks are used only to identify the products and services of their respective owners, and no sponsorship or endorsement on the part of the Company should be inferred from the use of these marks.
Use of Information
No Responsibility or Liability
The Company shall not be responsible or have any liability for, or have any duty to ascertain, inquire into, monitor or enforce, compliance with the provisions hereof relating to users of this website. The information provided on this website provides general information about the related subject and is not responsible for actions taken by its users.
Privacy
The Company respects the privacy of its website visitors. Please refer to the Company’s Privacy Statement for an explanation of your rights and responsibilities with respect to the information that is disclosed on this website.
Privacy Statement
Updated: 1 February 2016
This website or mobile application is operated by a leading research based pharmaceutical company (also referred to as “The Company” or “we” or “us”). This Privacy Statement sets out how the Company uses and protects any information that you give to us. We respect your privacy and are committed to protecting your personal information. This Privacy Statement explains how we collect, transfer, process, use and disclose your data and sets out our security practices.
By providing us with your personal information, you agree and consent to its transfer, processing, use, and disclosure as outlined in this Privacy Statement.
What we collect
We collect personally identifiable information (PII) that you provide to us, which is information that identifies you as an individual. We only do this when you have agreed to our request for that information. This PII may include your:
We collect personally identifiable information (PII) that you provide to us, which is information that identifies you as an individual. We only do this when you have agreed to our request for that information. This PII may include your:
- name
- address
- telephone number
- e-mail address
How we use your PII
By providing your PII, you agree that, where it is permitted by local law or where you have agreed to receiving these communications from us, we may use the information:
By providing your PII, you agree that, where it is permitted by local law or where you have agreed to receiving these communications from us, we may use the information:
- to respond to your requests
- to improve our level of service
- to improve the content of our communications
- to provide you with tips, helpful information, product news and updates
- to notify you of our new products and services
- to seek your views on our products and services
- to consider your application for employment
- for our own administrative and quality assurance purposes
- for other purposes that may be detailed on the website or mobile application
Website and mobile application usage information
We also automatically collect information about your computer browser type and operating system, websites you visited before and after visiting our websites, standard server log information, Internet Protocol (IP) addresses, GPS location data, mobile phone service provider, and mobile phone operating system. We aggregate this information to understand how our visitors use our websites and mobile applications so that we can improve them and the services we offer. GPS location data does not typically identify individual users. We may also share this aggregated information with other Company affiliates and with other third parties. This information includes:
We also automatically collect information about your computer browser type and operating system, websites you visited before and after visiting our websites, standard server log information, Internet Protocol (IP) addresses, GPS location data, mobile phone service provider, and mobile phone operating system. We aggregate this information to understand how our visitors use our websites and mobile applications so that we can improve them and the services we offer. GPS location data does not typically identify individual users. We may also share this aggregated information with other Company affiliates and with other third parties. This information includes:
- the total number of visits to our websites and mobile applications
- the number of visitors to each page of our websites and mobile applications
- the domain names of our visitors' internet service providers.
How we protect your PII
We will take appropriate legal, organizational, and technical measures to protect your personal information consistent with applicable privacy and data security laws. When we use a third-party service provider, that provider will be carefully selected and required to use appropriate measures to protect the confidentiality and security of personal information. We use a variety of security technologies and procedures to help protect your PII from unauthorised access, use or disclosure. Unfortunately, the transmission of information via the Internet or a mobile phone network connection is not completely secure. Although we will do our best to protect your PII, we cannot guarantee the security of the PII you transmit to our websites or mobile applications: any transmission is at your own risk. While we cannot guarantee that loss, misuse or alteration to data will not occur, once we have received your information, we will employ appropriate technical security measures to prevent such unfortunate occurrences.
We will take appropriate legal, organizational, and technical measures to protect your personal information consistent with applicable privacy and data security laws. When we use a third-party service provider, that provider will be carefully selected and required to use appropriate measures to protect the confidentiality and security of personal information. We use a variety of security technologies and procedures to help protect your PII from unauthorised access, use or disclosure. Unfortunately, the transmission of information via the Internet or a mobile phone network connection is not completely secure. Although we will do our best to protect your PII, we cannot guarantee the security of the PII you transmit to our websites or mobile applications: any transmission is at your own risk. While we cannot guarantee that loss, misuse or alteration to data will not occur, once we have received your information, we will employ appropriate technical security measures to prevent such unfortunate occurrences.
Sharing PII with third parties
We may share your PII with our affiliates, contractors and agents in the normal course of business for delivery of the activities to which you have agreed. Unless otherwise specified in the website or mobile application, we will not sell or rent PII to other third parties, except that your PII may be transfered to a third party in the event that the business of this site or a part of it and the customer data connected with it is sold, assigned or transferred. Sometimes we use selected third parties to provide support services in connection with our websites, mobile applications or in the normal course of business. These parties may, from time to time, have access to your information to enable them to provide those services to us. We require all companies providing such support services to meet the same standards of data protection as our own. They are prohibited from using the information for their own purposes. In particular, we do not allow service providers to use your PII for their own marketing activities.
We may share your PII with our affiliates, contractors and agents in the normal course of business for delivery of the activities to which you have agreed. Unless otherwise specified in the website or mobile application, we will not sell or rent PII to other third parties, except that your PII may be transfered to a third party in the event that the business of this site or a part of it and the customer data connected with it is sold, assigned or transferred. Sometimes we use selected third parties to provide support services in connection with our websites, mobile applications or in the normal course of business. These parties may, from time to time, have access to your information to enable them to provide those services to us. We require all companies providing such support services to meet the same standards of data protection as our own. They are prohibited from using the information for their own purposes. In particular, we do not allow service providers to use your PII for their own marketing activities.
When we may disclose your PII to others
We reserve the right to disclose personal information about you, including your e-mail address, for reporting to government authorities, to parties in relevant legal proceedings as authorized by the presiding court or tribunal and otherwise to the extent required or explicitly authorized by applicable law. In certain special cases where permitted by local law, we may disclose your PII:
We reserve the right to disclose personal information about you, including your e-mail address, for reporting to government authorities, to parties in relevant legal proceedings as authorized by the presiding court or tribunal and otherwise to the extent required or explicitly authorized by applicable law. In certain special cases where permitted by local law, we may disclose your PII:
- when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to you or otherwise injuring or interfering with the Company's rights, property or operations, other users of this website or mobile application or anyone else who could be harmed by such activities
- when we believe the law requires it, or in response to any demand by law enforcement authorities in connection with a criminal investigation, or civil or administrative authorities in connection with a pending civil case or administrative investigation
- in connection with a substantial corporate transaction, such as the sale of a product line or division, a merger, consolidation, asset sale or in the unlikely event of bankruptcy.
Use of IP addresses
An IP address is a set of numbers that is automatically assigned to your computer whenever you log on to your Internet service provider or through your organisation's local area network (LAN) or wide area network (WAN). Web servers automatically identify your computer by the IP address assigned to it during your session online.
The Company, or third party companies acting on our behalf, may collect IP addresses for the purposes of systems administration and to audit the use of our websites. We also may use IP addresses to identify users of our websites when we feel it is necessary to enforce compliance with the websites’ terms of use or to protect our service, websites or other users.
An IP address is a set of numbers that is automatically assigned to your computer whenever you log on to your Internet service provider or through your organisation's local area network (LAN) or wide area network (WAN). Web servers automatically identify your computer by the IP address assigned to it during your session online.
The Company, or third party companies acting on our behalf, may collect IP addresses for the purposes of systems administration and to audit the use of our websites. We also may use IP addresses to identify users of our websites when we feel it is necessary to enforce compliance with the websites’ terms of use or to protect our service, websites or other users.
Cookies
Our websites and mobile applications may use technology called "cookies." A cookie is a small text file that is placed on your hard disk by a server. Cookies allow our websites and mobile applications to respond to you as an individual. The website or mobile application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. For instance, our server may set a cookie that keeps you from having to enter a password more than once during a visit to a website.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies or receive a warning before a cookie is stored if you prefer. Please refer to your Internet browser’s instructions or help screen to learn more about these functions and to specify your cookie preferences.
If you choose to decline cookies, you may not be able to fully experience the interactive features of our websites or any other websites that you visit. For additional information regarding our use of cookies, review our global Cookie Policy.
Our websites and mobile applications may use technology called "cookies." A cookie is a small text file that is placed on your hard disk by a server. Cookies allow our websites and mobile applications to respond to you as an individual. The website or mobile application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. For instance, our server may set a cookie that keeps you from having to enter a password more than once during a visit to a website.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies or receive a warning before a cookie is stored if you prefer. Please refer to your Internet browser’s instructions or help screen to learn more about these functions and to specify your cookie preferences.
If you choose to decline cookies, you may not be able to fully experience the interactive features of our websites or any other websites that you visit. For additional information regarding our use of cookies, review our global Cookie Policy.
Information from outside sources
Where permitted by local law, we may also collect legally obtained information from third parties to add to our existing user databases. Some of this information may be PII. We do this to better target information offerings and promotional campaigns in which we think you would be interested. Such PII will only be collected and used by us in accordance with the basis on which it was originally provided by the subject, or as otherwise permitted by local law.
Where permitted by local law, we may also collect legally obtained information from third parties to add to our existing user databases. Some of this information may be PII. We do this to better target information offerings and promotional campaigns in which we think you would be interested. Such PII will only be collected and used by us in accordance with the basis on which it was originally provided by the subject, or as otherwise permitted by local law.
Access
We will retain your information only for the period necessary to fulfil the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law. You may contact us in writing to request the updating, correcting or removal of PII that you have provided to us at any time using the contact information provided at the end of this Privacy Statement. Your local laws may also give you the right to access information that you have provided to us. In some countries, you may need to pay a reasonable fee to meet our costs in providing you with this information.
We will retain your information only for the period necessary to fulfil the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law. You may contact us in writing to request the updating, correcting or removal of PII that you have provided to us at any time using the contact information provided at the end of this Privacy Statement. Your local laws may also give you the right to access information that you have provided to us. In some countries, you may need to pay a reasonable fee to meet our costs in providing you with this information.
Links to other websites
Our websites and mobile applications may from time to time provide links to or embed third party websites. This Privacy Statement does not apply to those websites. If you choose to enter such a linked site, you agree that we are not responsible for the availability of such websites and do not review or endorse and shall not be liable, directly or indirectly, for:
Our websites and mobile applications may from time to time provide links to or embed third party websites. This Privacy Statement does not apply to those websites. If you choose to enter such a linked site, you agree that we are not responsible for the availability of such websites and do not review or endorse and shall not be liable, directly or indirectly, for:
- how these websites treat your PII
- the content of such websites
- the use that others make of these websites.
Use of our websites and mobile applications by children
Unless otherwise explicitly stated, websites and mobile applications on which this Privacy Statement appears are not intended or designed to attract children under the age of 13. We do not knowingly collect PII from visitors in that age group via these websites or mobile applications. On those websites or mobile applications that are intended for use by children under the age of 13, we only collect PII with the explicit consent of a parent or guardian.
Unless otherwise explicitly stated, websites and mobile applications on which this Privacy Statement appears are not intended or designed to attract children under the age of 13. We do not knowingly collect PII from visitors in that age group via these websites or mobile applications. On those websites or mobile applications that are intended for use by children under the age of 13, we only collect PII with the explicit consent of a parent or guardian.
Changes
We may occasionally update this Privacy Statement. If the changes we make are material, we also may post a notice regarding the changes on our websites or mobile applications and related licensing agreements. We encourage you to periodically review this Privacy Statement to stay informed about how we are helping to protect the PII we collect. Your continued use of our websites and mobile applications constitutes your agreement to the Privacy Statement and any updates. Subsequent changes in this Privacy Statement will not apply to data that were collected before the change is made.
This Privacy Statement was last updated on 1 February 2016.
We may occasionally update this Privacy Statement. If the changes we make are material, we also may post a notice regarding the changes on our websites or mobile applications and related licensing agreements. We encourage you to periodically review this Privacy Statement to stay informed about how we are helping to protect the PII we collect. Your continued use of our websites and mobile applications constitutes your agreement to the Privacy Statement and any updates. Subsequent changes in this Privacy Statement will not apply to data that were collected before the change is made.
This Privacy Statement was last updated on 1 February 2016.
Contact us
Any questions, comments and requests regarding this Privacy Statement, should be directed, in writing, to:
Privacy Officer
100 Milverton Drive, Suite 800,
Mississauga, Ontario L5R 4H1
If you contact us, please note the name of the websites you have visited, as well as how we may contact you.
Any questions, comments and requests regarding this Privacy Statement, should be directed, in writing, to:
Privacy Officer
100 Milverton Drive, Suite 800,
Mississauga, Ontario L5R 4H1
If you contact us, please note the name of the websites you have visited, as well as how we may contact you.
Cookie policy
Last updated: September 27, 2019
This Cookie Policy explains what cookies are and how we use them. This policy is part of our Privacy Policy, which explains how we use your personal information, including personal information collected via cookies. If you would like to manage your cookie preferences, please follow the instructions in the “How can I manage cookies?” section below.
What are cookies and how do we use them?
We use the term ‘cookies’ in this policy to refer to all files that help us recognize your device when you visit one of our websites and to distinguish you from other users. These cookies can be small text files that are downloaded to the browser of an internet-enabled device – such as your computer, smartphone or tablet – or they can be web beacons/pixels that are stored locally on your device. Cookies can also be placed when you open emails from us that contain images, or you visit third-party websites that send us information.
Some cookies are strictly necessary to enable our website’s technical features. Other cookies are useful, for example, they allow us to recognize your device when you browse our websites and then store and manage your preferences. This enables us to provide you with a better website experience. They also enable us to collect statistics and user data, so that we can improve our websites and emails. This helps us to deliver targeted advertising.
We want you to be able to make an informed decision for or against the use of cookies, which are not strictly necessary for the website’s technical features, based on the options below:
- Strictly necessary
These cookies enable functions, which are necessary for the website’s intended operation. They typically provide you with services you request, such as logging in, setting your privacy preferences or filling in forms. User consent is not required for the use of strictly necessary cookies, and their use cannot be disabled using the functionality of this website. See the “How can I manage cookies?” section below to understand how to disable cookies in your browser.
- Performance
These cookies collect information about how often you visit and how you use our websites. For instance, we collect information about which pages visitors go to most, or where error messages appear. This aggregated and anonymous information is used to optimize content and improve our website. If you don’t allow these cookies we won’t know when you have visited our website and won’t be able to monitor its performance.
- Functional
These cookies allow our websites to remember information such as your log-in details, language preference, or geographic region. This information is used to provide a more personalized experience and to make the website easier to use. If you don’t allow these cookies, then some or all features may not function. In some cases, if you choose to interact with a feature after you have chosen to disable functional cookies, they can be reactivated.
- Advertising
These cookies allow us to display advertising we think is relevant to you. We build profiles based on your browsing history, which we share with our advertising partners to show you relevant advertisements on other sites. If you don’t allow these cookies, you will still receive advertising, but it will be less relevant.
What are third-party cookies?
Some cookies are set by websites owned by third parties, known as “third-party cookies”. For example, some of our websites allow Facebook to place its cookies on your web browser if you have given Facebook permission to do this. If you have visited one of our websites and you also use Facebook, Facebook can identify you as someone who is interested in our products and show you advertising from us when you return to Facebook.
Some of our websites include social media sharing features, such as the Facebook “Like” button or the X “Tweet” button. If you use these features, these third parties may place cookies to enable the features to function properly. We do not control how social networks collect and use your personal information and its use is subject to the social network’s own privacy policy:
Third-party cookies are also used to track the effectiveness of our advertising on other websites. For example, if you click on one of our advertisements on another company’s website, the owner of that site might use a cookie to tell us that you came from their website.
We use the remarketing function of Google Inc. ("Google") on our website. This feature is implemented with cookies and is used to show interest-based advertisements to visitors on sites of the Google Advertising Network. On these pages, visitors can be shown advertisements that refer to the interaction the visitor had previously on our website. For more information on this, and to manage your preferences, visit: https://adssettings.google.com/. For more information about Google Remarketing and the Google Privacy Policy, please visit: https://www.google.com/privacy/ads/.
Select cookie preferences
While browsing any of our websites, you can click on the “Cookie Settings” icon in the bottom left-hand corner of each webpage to select or change your cookie preferences. However please note that “Strictly necessary cookies” cannot be disabled, and that managing your preferences here cannot be used to block cookies on third-party websites linked from our websites.
The “Cookie Settings” icons look like this:
Cookie icon
(open banner)
Cookie icon
(banner closed)
Please note that disabling a cookie or category of cookies does not delete the cookie from your browser unless you delete it manually through your browser function. However, if you delete all cookies, this will also delete any opt-out cookies placed, so you will have to actively opt-out again.
Using your browser
In your browser settings you can prevent tracking via cookies and reject the storage of third-party cookies. You can learn more about how to manage your cookies by visiting the Help function of your browser, the settings of your mobile device.